Refund & Return Policy

Returns & Exchanges

Because our products are made to order through our print-on-demand fulfillment partner, we generally do not accept returns or exchanges for orders placed with the wrong size, wrong color, or for a change of mind.

We recommend reviewing the product description and size guide carefully before placing your order.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it. If your item arrives damaged, defective, or you receive the wrong product, please contact us at teamstickmananimation@gmail.com within 30 days of delivery.

Please include your order number and clear photos showing the issue. We will review the issue and, when eligible, arrange for a replacement or refund.

For eligible Printify issues, the product generally does not need to be returned. We will provide further instructions if a return is required for a particular situation.

Please do not send any products back without contacting us first.

Refunds

If your refund is approved, the refund will be issued to your original payment method.

Once we approve a refund, processing times may vary depending on your bank or payment provider.

Order Issues

Please make sure your shipping address is correct when placing your order. If an order cannot be delivered because an incorrect or incomplete address was provided, additional costs may apply for replacement or reshipping.

For any questions regarding returns, refunds, or order issues, please contact us at teamstickmananimation@gmail.com.